ERP Analyst
March 2023 - Present
Furman University
Technical Lead for Workday Student and Slate. Utilizes tools to generate institutional analytic deliverables such as Domo, Prism, and Tableau. Project Lead for processes using Docusign, MachForm, and Qualtrics.
ERP Administrator
July 2021 - March 2023
Furman University
Includes Administration of Workday, Slate, Docusign, Zoom, Shibboleth SSO, MachForm, Qualtrics, Confluence, Titanium, Accessibility Information Management (AIM), and other systems as needed.
Senior Programmer Analyst
October 2019 - July 2021
Furman University
Working with a diverse range of people and projects to manage the security, development, maintenance, support, documentation and continuous improvement of enterprise applications and systems. This role supports both current and legacy systems to enable collection of business information and generate reports based on that information.
Financial Technology Specialist & Advisor
May 2012 - December 2020
3D Advisory Group
Responsible for managing office staff as well as choosing, customizing, and developing technological tools for marketing, data organization and storage, and financial analysis/planning/advising. Software must adhere to standards for security, privacy, and longevity as well as all regulatory standards. All software and customizations are required to be documented and ready for audit at all times. Financial Advisor & Representative services also offered.
Manager of Collections Information Systems
April 2008 - May 2012
Museum of Fine Arts, Boston
Manager of Collections Information Systems (Conservation and Collections Management) responsibilities include (but are not limited to):
- Managing Staff: Programmer, Report Writer and Image Collection Specialist
- Application and SQL Resource Development
- Database, Web and Sandbox Server Management
- Maintenance and expansion of the MFA’s Collections databases
Database Systems Administrator
February 2006 - April 2008
School of the Museum of Fine Arts, Boston
SQL Administrator, Application/Software Developer, Report Writer, Solution Specialist and Server Manager.
- Implemented Jenzabar Internet Campus Solution (JICS)
- Created Intranet Tools to provide critical resources for staff
- Developed unprecedented automatic data imports from Tufts (co-op school) for Degree Audit
- Upgraded servers for Data Storage, Website Hosting, and Terminal Services
- Utilized Microsoft SMS, SQL, VB, ASP/VBScript/HTML, DTS Packages, Scheduled Procedures, Triggers, Crystal Reports, InfoMaker, Access, Excel and ASP
Designer, Coordinator and Facilitator of Technology Training
October 2000 - Februay 2006
Museum of Fine Arts, Boston
- Created and delivered technology training to entire administrative and volunteer staff of MFA
- Trainer and presenter for the Fine Art of Service program, an initiative to position the MFA foremost as a customer-service entity in the global community.
- Provided escalated technical support for desktop and networking throughout institutional locations, and played a crucial role in the creation of various museum database and Web projects
Database Coordinator
October 1999 - October 2000
Museum of Fine Arts, Boston
Web Designer, Database Designer and Programmer for Information Resources at MFA. Worked during this time with SQL, ASP, VB, HTML and Javascript, integrating the ART&MIS SQL-based database with Web and VB interfaces. Sought out rogue databases and assimilated them into the centralized repository.
HelpDesk Technician
Septermber 1999 - October 1999
Museum of Fine Arts, Boston
Provided basic and escalated support for all computers/users at the institution.
Freelancer
July 1999 - Present
Various
Technology Consultant and Web Presence Designer for entities in South Carolina, North Carolina, Connecticut, Massachusetts, Ohio.
Support Technician, Network Installer/Troubleshooter
September 1997 - July 1999
Furman University
Responsible for installing the correct hardware and software for putting student computers and other new machines on the university network as well as troubleshooting and maintenance. Provided basic and escalated Help Desk support to Faculty, Staff, and Students.
